Commercially Pty Ltd, ACN 133 025 635 (“Commercially”, “we”, “us” or “our”) is committed to protecting personal information we collect from you. We have implemented measures to comply with our obligations under the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Policies set out in the Privacy Act.
This Privacy Policy outlines our practices for managing your personal information that we collect when you use any of our websites (www.commercially.com.au, www.agent.commercially.com.au, and www.premier.commercially.com.au) (“Websites”). Commercially values your privacy. The purpose of this Privacy Policy is to enable you to make an informed decision when releasing personal information. This Privacy Policy is incorporated into and subject to the Commercially Terms of Use.
In summary, ‘personal information’ is information or an opinion relating to an individual which can be used to identify that individual.
We collect your personal information in order to provide and market our Websites and services to you and to meet our legal obligations. Your granting of any consent and your provision of any personal information is entirely voluntary, however your personal information is required for many services we provide on our Websites. We may also use this information to promote current and future products to you and otherwise in accordance with this Privacy Policy.
The type of information we may collect and hold includes the name, email address, phone number, residential address, and occupation of registered members and potential members, and of real estate agencies and their employees.
We note that if personal information we request is not provided, we may not be able to supply the relevant product or service to you. Please note that we do not collect any personal information we do not need to provide our services.
We generally collect personal information from:
In relation to the use of our Website, we may collect personal information through the use of:
In addition:
Users can opt-out by utilising Google's Opt-Out Browser Add On
(https://tools.google.com/dlpage/gaoptout/) and/or Ads Preferences Manager (https://www.google.com/settings/ads/).
Commercially holds personal information on a secure cloud-based database.
We may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes, which are related to the primary purpose, and in other circumstances authorised by law.
In general, we use and disclose your personal information for the following purposes:
We will only use your personal information for direct marketing purposes as authorised by the Privacy Act. This includes where we collect information from you and you would reasonably expect the information to be used for direct marketing. In all other circumstances we would only use your personal information with your consent or where it is impracticable to obtain that consent. You may opt-out of receiving from us any or all emails that advertise or promote goods or services. Our promotional emails will contain a link allowing you to adjust your email subscription preferences.
We may disclose your personal information to:
Other than to the above entities, we will not disclose your personal information to any third party unless:
We are committed to retaining as much of your personal information in Australia as possible. However, some of our third-party service providers may be based outside of Australia. The personal information that these third parties may receive includes the following types of personal information: name, email, phone number, your enquiry, and related information. When we do this, we require that these parties take appropriate measures to protect that information, and to restrict how they can use that information. The privacy policies of our third-party service providers can be made available on request.
Our Websites may contain links to third party websites not associated with Commercially. We do not share personal information with those websites and are not responsible for their privacy practices. If you click on a link to a third party website, you should review the privacy policy of that website in order to determine what information about you (if any) has been collected. We make no warranty as to the accuracy or content of those linked websites, or that such links will be maintained and current.
We take reasonable steps to keep personal information secure and to protect personal information we hold from misuse, loss, unauthorised access, modification, destruction or disclosure, for example by use of physical security and restricted access to electronic records. We only permit our authorised personnel to access your personal information, and our personnel are required to respect the confidentiality of personal information and your privacy. Where we no longer require your personal information for a lawful purpose, we will take reasonable steps to destroy it.
We want to ensure that you make payments with complete confidence online. When making payments through our Website, your financial details, including credit card number, are passed through a secure server using the latest Hypertext Transfer Protocol Secure (HTTPS) encryption technology. HTTPS is the industry-standard and helps protect your personal details online.
We endeavour to ensure that the personal information we hold is accurate, complete and up-to-date. We encourage you to contact us in order to update any personal information we hold about you. If any of the information that you provide to us when you register as a member changes, you can update the information yourself via the Commercially Websites or by contacting us on the email set out below.
Subject to the exceptions set out in the Privacy Act, you may gain access to the personal information which we hold about you by contacting help@commercially.com.au.
We will require you to verify your identity and to specify what information you require. A fee may be charged for providing access to cover our reasonable administrative costs. We will advise you of the likely cost in advance.
We may collect and use browser related information, IP addresses, requested URL’s, referring URL’s and timestamp data. We use this information to maintain the Commercially Websites and provide the Commercially services. We may also use this information to perform statistical analyses and inform advertisers of such information.
Children under 18 years of age are not permitted to use our Websites or our services or to register as a member. We do not collect personal information about children under 18 years of age. If we become aware that a child under 18 years of age is accessing our Websites or services, we will contact the child only to inform that he or she is not permitted to access the Websites or use our services.
If Commercially is to be acquired by or merge with another entity we may transfer or assign the information we have collected about Website users as part of the acquisition, sale, merger or change of control. We may not be able to control how personal information collected is used in the event of insolvency, receivership or assignment for the benefit of creditors.
We may change the terms of this Privacy Policy at any time. If a material change is made, we will notify you of the change by displaying a notice on the homepage of our Websites. It is your responsibility to review this policy periodically. Your continued use of our Websites indicates your consent to be bound by any changes to this Privacy Policy.
If you have any questions about privacy issues or if you wish to make a complaint about how we have handled your personal information, please contact help@commercially.com.au. We will investigate your complaint and work with you to ensure your complaint is properly resolved.
If you believe your complaint has not been properly resolved, you may contact the Office of the Australian Information Commissioner.
This Privacy Policy was last updated in January 2021.
